Client Partnership

At Accuristix, we understand our clients' business requirements and build processes to provide a seamless and cost effective solution. While our client partnerships establish structure and discipline, they also remain flexible to meet changing client expectations.

Client Relationship Management

To achieve a relationship of “partnership” dimensions, we ensure there is routine and ongoing communication across all departments at all levels of our business. We provide our clients with a dedicated Account Management team led by a Senior Client Solutions Manager, who ensures business requirements are well understood and managed.

Our team of experienced, professional account managers are charged with developing a global view of each of their assigned client accounts.  They function as a communication liaison between all departments and the client's personnel by scheduling regular business meetings; publishing meeting minutes to all stakeholders; and follow up to ensure agreed action plans are implemented. They are also responsible for ensuring a detailed client manual is written to document the management of the client’s business.

Training and Resource Planning

Accuristix follows best practice approach to recruitment and employee selection process.  We have a team of dedicated logistics professionals, trained on our Quality Management processes as outlined by GMP Standard Operating Procedures and client-specific training on products and processes.

Implementation and Experience

We have in-depth experience in new facility start-ups, new client implementation and re-warehousing/re-location projects. We are able to adjust and manage details related to work group structure, tasks, activities, resources and dependences. Our combined implementation experience has given us the additional valuable insight and knowledge to design and deliver a logistics program that can meet and exceed your expectations.